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Privacy Policy

Effective Date: September 2024

Introduction

At Cognits, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you visit our website, engage with our services, or interact with us in other ways. It also outlines your rights concerning your data and how you can exercise them.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: This includes data that can be used to identify or contact you, such as your name, email address, phone number, and billing information when you engage with our services.

Usage Data: We collect information on how you interact with our website, including your IP address, browser type, pages visited, time spent on each page, and other diagnostic data.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies can include anonymous unique identifiers.

2. How We Use Your Information

We use your personal information to:

  • Provide and maintain our services
  • Process your requests, inquiries, or transactions
  • Communicate with you, including marketing and promotional materials
  • Improve our website, services, and customer support
  • Comply with legal obligations and protect the security of our services

3. How We Share Your Information

We may share your data in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processors, hosting services, and marketing providers.
  • For Legal Reasons: We may disclose your information if required by law or in response to valid legal requests by public authorities, such as law enforcement.
  • Business Transfers: In case of a merger, sale, or acquisition, your personal data may be transferred. We will provide notice before your data is transferred and becomes subject to a different privacy policy.

4. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights concerning your personal information:

  • Right to Access: You can request a copy of the personal information we hold about you.
  • Right to Correction: You have the right to ask for your personal information to be updated or corrected if it’s inaccurate.
  • Right to Deletion: In some cases, you can request that we delete your personal information.
  • Right to Object: You can object to our processing of your data, especially if it’s for direct marketing purposes.
  • Right to Data Portability: You can request that we transfer your data to another service provider.

To exercise any of these rights, please contact us at legal@cognits.co. We may ask for verification of your identity before fulfilling your request.

5. How We Protect Your Information

We take data security seriously and use commercially acceptable methods to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your data.

6. Retention of Data

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. When we no longer need to retain your data, we will securely delete or anonymize it.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, so we encourage you to review their privacy policies before providing them with your data.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, with the “Effective Date” at the top of the policy indicating when the changes were last made. We recommend reviewing this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Cognits
12600 Hill Country Blvd, Ste R-130, PMB 3097
Austin, TX 78738

Consent Preferences