Case Study: Electric Power Markets
Project Overview
Electric Power Markets (EPWM) is an energy trading company based in Guatemala, serving clients across Mexico to Panama. The company was facing challenges managing its internal processes, resulting in inefficiencies and delays. Cognits was engaged to develop a custom platform to automate EPWM's operations, streamline their processes, and enhance customer service. Through a collaborative approach and a deep understanding of the client's unique business requirements, our solution not only solved the immediate challenges faced by EPWM but also provided a flexible and scalable system to adapt to future changes in the energy market.
Services used
Agile Development Team using Scrum
The Problem
Electric Power Markets (EPWM), an energy trading company was facing the challenge of manually managing its internal processes, resulting in inefficiencies and delays. The company needed an automated platform that could streamline its operations, increase productivity, and enhance customer service. Additionally, EPWM required a customized solution that could cater to its unique business requirements and adapt to future changes in the market.
The Solution
Cognits developed a custom platform that would solve EPWM’s issues. We first conducted a thorough discovery process to understand their current tech stack, goals and future aspirations. We collaborated closely with the client throughout the development phase. In just 3 months, we developed a custom platform that automated EPWM's internal processes, from lead management to contract execution, increasing efficiency, accuracy, and transparency.
Our solution also provided the flexibility to adapt to future changes in the energy market, ensuring that EPWM remains competitive in a constantly evolving industry.
Cognits also provided workshops to educate the client on Agile practices and Scrum methodology to
set them up for continued success. This enabled the EPWM team to better understand the development process, actively participate in the project, and provide valuable feedback throughout the development cycle. By collaborating closely with the client and providing training on Agile practices, we were able to ensure that the final solution met EPWM's unique business requirements and exceeded their expectations.
Alejandro Mejicanos
CEO
Outcomes
